Customer Support

The professional expert services offered by the Roofline Management team to support the installations we provide are a key aspect that separate us from many other companies within our field. For 30 years, we have offered our clients a comprehensive design, survey, pricing and cost comparison service, using the latest materials and installation methods.

Roof Surveys, Specifications, Thermal Calculations and Reports

For existing buildings that require refurbishment, Roofline can provide a complete survey and report service taking in to account site specific requirements, particularly where buildings require the refurbishment works whilst still in use.

Our roof surveys typically include:

• Condition report
• Recommendation report
• Proposed refurbishment specification
• Leak detection (if necessary)
• Thermal upgrade calculations


For many projects, design is required as part of the waterproofing package. The Roofline team offer a wealth of experience with design and build projects and can provide design and advice for all roofing and safety systems offered to clients. From standard manufacturers details through to bespoke design drawings and BIM compliance, we can offer a complete design service, based on 30 years of experience in our field.


From budget pricing through to fully detailed quotations, the Roofline commercial department is one of the largest in our field and one of the most experienced. We pride ourselves on delivering an exceptional estimating service to our clients, that does not just provide a price, but offers sound advice and often different options and considerations, based on our wealth of knowledge and experience. A core aspect identified by nearly all of our clients is our ability to add value in the estimating and tendering process of the systems we offer.